For home-service businesses · Members only

You review the job before you bid it. Now review the customer.

Countermark is a private network where verified contractors keep a shared, factual record of the customers they’ve worked for — who pays, who doesn’t, and who’s worth the drive.

A record, not a rant.

Every entry is structured — payment history, site access, scope changes — filed by a verified business and tied to a real job. Good customers build a good record. That’s the point.

RECORD · FURNACE REPLACEMENT · MAR 2026VERIFIED
Payment
Paid in full · net 0
Site access
As scheduled
Scope changes
1 — agreed in writing
Communication
Responsive

How it works

01

Verify your business

Membership is limited to licensed home-service companies. Every account is checked before it can see a single record.

02

Look up a customer

Search by name, phone, email, or service address before you quote the job — the way you'd run a credit check before a loan.

03

Add to the record

After the job, file a structured report: payment, access, communication. Facts and tags, not venting.

Built to be fair

A shared record only works if it’s trustworthy — for members and for the people in it.

Closed by design

No public profiles, no search engines, no scraping. Records are visible only to verified, paying member businesses.

Facts over feelings

Structured fields and defined tags keep entries professional. Reviews describe the job, not the person.

A right to respond

Individuals can request review or removal of their record, and every entry stands behind a real, accountable business.

Request access

Countermark is invite-only while we verify founding members. Tell us about your business and we’ll be in touch.

Licensed home-service businesses only. Verification required.